2018 US HOSPITAL RCM ACCOUNTS RECEIVABLE TECHNOLOGY: MARKET SHARE INSIGHTS
This report highlights the significant and unprecedented market opportunities that currently exist in hospital revenue cycle management, specifically technologies for managing accounts receivable.
The insights in this report should be used to help investors as well as healthcare and non-healthcare vendors make more informed strategic decisions as well as capitalize on the areas that are most ripe for business development and expansion while avoiding areas of inferior opportunity.
Tremendous opportunity exists within revenue cycle technology, specifically the Accounts Receivable Management or “Back-end” portion of Hospital Revenue Cycle Management. While the market for revenue cycle core solutions, specifically patient accounting and Claims Management systems, is saturated, Remits Management and ancillary point solutions represent a significant opportunity for new entrants or new product development by established vendors or banks.
Key Revenue Cycle Challenges
Maintaining Margins: Hospital margins are razor thin, but due to the nature of the industry, financial performance often ranks behind clinical care.
Prioritizing Purchasing: Technology purchases that can increase collections and reduce staffing burdens often get pushed to the back burner behind new clinical equipment and labor relationships with the community.
Closing the Skill Gap: Skill levels at hospitals are very basic for some positions with hospitals often lacking the talent to identify trends and root causes.
Fixing Tech Lag: Finally, technology in healthcare, with mainframes still prevalent, lags behind other industries.
This report was designed specifically to answer questions for the following readers:
Healthcare Technology Vendors:
Which solutions have significant growth potential for portfolio expansion?
What is the landscape of revenue cycle solutions by vendor?
Which vendors have the most market share by product?
How satisfied are hospitals with their current vendor/solution?
What are hospitals’ major pain points?
Banks and Other Financial Services Companies:
How much opportunity is there in traditionally bank-offered solutions such as lockbox?
What other solutions can be sold with lockboxes?
How big is the market for services that are complimentary to lockboxes?
Is there enough opportunity to invest in revenue cycle point solutions?
Who are the competitors that are currently winning for a particular solution?
Investors (e.g., Private Equity or Venture Capitalists)
Is there growth in the revenue cycle solution considered for the portfolio?
Who are the key players in the market?
How satisfied are hospitals with their current technology solutions?
Table of Contents
Looking Ahead We anticipate:
• Hospitals will continue to purchase and implement vendor or bank offered solutions. • Patient Accounting System vendors will continue to… • New entrants will continue to… • Value-based contracts will continue to… • Patient responsibility will continue to challenge…